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REPORT: Core retention insights for ScaleUps to survive and thrive in 2024

by the numbers

REPORT: Core retention insights for ScaleUps to survive and thrive in 2024

Samma Hafeez, Andie Donovan

Customer Advisory Boards: How to Launch and Manage a Successful Program in 2022

Customer Advisory Boards: How to Launch and Manage a Successful Program in 2022

Mike Gospe, Samma Hafeez, Shirley Lin

Does Your Business Have a Customer Listening Strategy?

Does Your Business Have a Customer Listening Strategy?

Samma Hafeez, Meg Fitzgerald

Voice of the Customer: Lessons Learned from the Insight Portfolio

Voice of the Customer: Lessons Learned from the Insight Portfolio

Samma Hafeez, Meg Fitzgerald

Mind the Value Gap: Why Companies Fail to Scale Customer Success

Mind the Value Gap: Why Companies Fail to Scale Customer Success

Samma Hafeez

Capacity Planning for Customer Success

Capacity Planning for Customer Success

Samma Hafeez