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What good is top talent, amazing marketing and a rock star sales team if the experience falls apart once a customer is onboarded. We all like to think our products are sticky, but a customer will run for the hills as soon as their initial contract term is up if you don’t have a strong Customer Success Team in place. The Insight Customer Success Team helps ScaleUp software companies win through retention.
With Insight, you can access the best resources from the experts leading the field. In our ScaleUp Customer Success Handbook, we compiled the latest strategies, tactics, and advice to help you ScaleUp in 2020.